Customer Service Awards — The night
Oxford Town Hall
18th March 2026 | Oxford Town Hall
The annual Guides for Brides Customer Service Awards recognises and celebrates wedding venues and suppliers who consistently deliver exceptional service and outstanding customer satisfaction — making it one of the most meaningful accolades within the industry.
This year’s awards evening, held at the beautiful Oxford Town Hall, was nothing short of incredible. From the atmosphere to the talent in the room, it was a true celebration of the wedding industry at its very best.
I’m so proud to share that I won the Venue Décor & Styling category. A moment I’m still taking in, and one that means so much — especially knowing it’s based on the experiences of the couples I’ve had the honour of working with.
Styling the Evening
It was also an absolute privilege to style the awards ceremony itself. From thoughtfully designed tablescapes to styled areas around the venue for guest photo opportunities, every detail was created to elevate the space while complementing the grandeur of such an iconic venue.
Seeing everything come together on the night — filled with energy, celebration, and so many familiar faces — was a real highlight.
A Collaborative Effort
Events like this don’t happen without an incredible team of talented suppliers. I’m so grateful to have worked alongside such a brilliant group who helped bring the evening to life:
- Lighting & Production — TEC Oxford @tec_oxford
- Catering — Elegant Cuisine Catering @elegantcuisinecatering
- Furniture — Oxford Event Hire @oxfordeventhire
- Event Styling — Kate Marie Event Styling @katemarieeventstyling
- Band — JB Mac Live @jbmaclive
- Photography — V&H Wedding Photography @vandhweddingphotography
- Videography — CKS Productions @cksproductions
- Content Creator — For Reel Weddings @forreelweddings
- Photobooth — Freeze Frame Photobooths @freezeframephotobooths
- Magicians — Arc Magician & Glos Magician @arcmagician
- Silhouettist — The Silhouettist @silhouettist
- Caricaturist — Alan Simpson Ink @alansimpsonink
- Live Illustrator — Illustration by Kiwi @illustrationbykiwi
- Casino — Elite Events London @elite.events.london
- Make-up & Hair — Heidi & Laura Hair and Makeup
- Linen — Special Occasion Linen @special_occasion_linen
Every single supplier played a part in creating such a memorable and seamless evening.
Giving Back
The event also supported an incredible cause, raising money for @tvairambulance — a charity that provides life-saving emergency care when it’s needed most.
Final Thoughts
The Guides for Brides Customer Service Awards are a reminder of what this industry is all about — passion, dedication, and going above and beyond for every couple.
To have my work recognised in this way is something I’m truly grateful for. And to every couple who has trusted me, supported me, and taken the time to share their experience — thank you. You are the reason moments like this are possible.
